Privacy Policy

Effective Date: 21 January 2025

GO DGTL LLP (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website (https://www.go-dgtl.media/) and all associated domains and subdomains such as checkout.go-dgtl.media and portal.go-dgtl.app (collectively referred to as the “Websites”), or engage our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Billing address and payment details (processed securely via third-party providers like Stripe).
- Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited.
- Service Data: Information you provide when engaging our services, such as project details and preferences.
- Analytics Data: Information collected via Google Analytics, such as user behaviour on the website, pages visited, session duration, and demographic data. This data is collected anonymously and does not directly identify you.

2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our services.
- To process payments and issue invoices.
- To communicate with you regarding projects, updates, and inquiries.
- To improve our website and services.
- To comply with legal obligations.

3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party vendors who assist in providing our services, such as payment processors, hosting providers, and analytics platforms like Google Analytics.
- Legal Authorities: When required by law or to protect our rights, property, or safety.

All third parties are required to adhere to strict data protection standards.

4. Data Security
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to your personal data if it is inaccurate or incomplete.
- Deletion: Request the deletion of your personal data, subject to legal requirements.
- Restriction: Request a restriction on the processing of your personal data.
- Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Objection: Object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us at info@go-dgtl.media

6. Retention of Data
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

7. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. This includes cookies set by Google Analytics to help us understand user behaviour and improve our services. By using our website, you consent to the use of cookies.

Managing Cookies:
You can manage your cookie preferences through your browser settings. To opt out of Google Analytics tracking, you can use the Google Analytics Opt-Out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal data.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Continued use of our website or services after changes are made constitutes acceptance of the updated Privacy Policy.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

GO DGTL LLP
Email: info@go-dgtl.media
Phone: +31 6 16931145
Address: 32 KINBURN STREET, LONDON, ENGLAND SE16 6DW