Effective Date: 21 January 2025
Welcome to GO DGTL LLP (“we,” “our,” or “us”). By accessing or using our website (https://www.go-dgtl.media/) and all associated domains and subdomains such as checkout.go-dgtl.media and portal.go-dgtl.app (collectively referred to as the “Websites”), or engaging our media marketing services, you agree to be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before proceeding.
1. Scope of Services
GO DGTL LLP is a media marketing agency that provides a range of services, including but not limited to:
- Media buying and ad management
- Marketing strategy development
- Campaign optimisation and analysis
All services are governed by these Terms and any separate agreements entered into with clients.
2. Eligibility
By using our services or website, you represent that:
- You are at least 18 years old.
- You have the authority to enter into a binding agreement on behalf of yourself or your organisation.
3. Payments
3.1 Invoicing and Bank Transfers
Clients are typically billed via invoice, and payments can be made through direct bank transfer. Payment details will be provided on the invoice.
3.2 Payments via Stripe
We also accept payments via Stripe. By choosing this payment method, you agree to comply with Stripe’s terms and conditions, which can be found at https://stripe.com/legal.
3.3 Payment Terms
All invoices are due within the timeframe specified on the invoice (typically 14 days unless otherwise stated). Late payments may incur a late fee of 8% (excluding bank fees) per month. We reserve the right to suspend or terminate services if payments are overdue.
4. Refund Policy
All payments made to GO DGTL LLP are non-refundable unless otherwise specified in a written agreement or required by applicable law. If you believe an error has been made, please contact us at finance@go-dgtl.media within 14 days of payment.
5. Service Delivery
We aim to deliver all agreed-upon services within the timelines outlined in your service agreement. However, delivery times may be affected by factors outside our control. In such cases, we will notify you promptly.
6. Client Responsibilities
To ensure the effectiveness of our services, you agree to:
- Provide accurate and complete information.
- Respond to our communications promptly.
- Adhere to all applicable laws and regulations.
7. Intellectual Property
All intellectual property rights in the materials we create for you remain the property of GO DGTL LLP unless expressly transferred in a separate agreement. You are granted a non-exclusive, non-transferable license to use these materials for their intended purpose.
8. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information exchanged during the course of our engagement, except where disclosure is required by law.
9. Limitation of Liability
To the fullest extent permitted by law, GO DGTL LLP will not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability under these Terms is limited to the amount you have paid us for services in the six months preceding the claim.
10. Termination
Either party may terminate the agreement at any time by providing written notice. Termination does not relieve you of your obligation to pay for services rendered prior to termination.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services signifies your acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at:
GO DGTL LLP
Email: info@go-dgtl.media
Phone: +31 6 16931145
Address: 32 KINBURN STREET, LONDON, ENGLAND SE16 6DW